Children’s Services and Adult
Learning Disability Services
Children’s Services and Adult
‘Crisis’ can describe many different situations and can be different for everyone. For those experiencing a mental health problem, it could mean a time when you need urgent help, where you feel unable to keep yourself or another person safe.
You may have felt this way before and know where to get help, or it could be the first time you’ve felt this way.
Different things might work for you at different times, such as speaking to someone you trust, calling a helpline, making a doctor’s appointment, or going to A&E.
The important thing to know is help is available. You won’t be wasting anyone’s time if you ask for support.
You could:
Available 24 hours a day
Call the Mental Health Crisis Intervention Team telephone on 0800 138 0990
The Mental Health Crisis Intervention Team is for adults aged 18 to 64 for people living in Hull and the East Riding of Yorkshire who are experiencing an acute mental health crisis. You can also contact this line if you are worried about family or friends who may be struggling with their mental health.
If your child or young person, or your family, feels they are experiencing a mental health crisis and need urgent support, call 111 and choose option 2.
The CAMHS Crisis Team is available 24 hours a day, 7 days a week.
Only go to A&E or call 999 for a medical emergency, such as an overdose, serious self-harm or a serious injury.
For support by text, message SHOUT to 85258.
SANE is a charity that runs a national, out-of-hours, mental health helpline offering emotional support to anyone affected by mental illness, including their family and carers. They can be contacted all year round between the hours of 4.30pm and 10.30pm on 0300 304 7000.
Childline. Online, on the phone, anytime. Childline is free to contact on 0800 1111. Childline counsellors are here to take calls 24 hours a day, 7 days a week from children and young people under 19.
Childline counsellors are also available to speak to online through 1-2-1 chat and via email.
We’re here for you, whatever your age and whatever you’re going through. Call us free any time day or night, on 116 123 or download our self-help app.
If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.
Call: 0800 068 4141
Text: 07860 039967
Email: pat@papyrus-uk.org
Our opening hours are 9am to midnight every day of the year (Weekends and Bank Holidays included).
We offer emotional signposting and support through our Parents Helpline. Call us on 0808 802 5544 or use our webchat service.
If you need further support, we will arrange a 50-minute telephone consultation with a mental health professional within seven days.
Our Helpline is open 9:30am – 4pm, Mon – Fri.
Shout 85258 is a free, confidential, anonymous text support service for any age. You can text us from wherever you are in the UK.
If you are struggling to cope and need to talk, our trained Shout Volunteers are here for you, day or night.
To date, the Hub of Hope helps to direct people to life-changing and life-saving support. They share thousands of local, regional, and national support groups and services.
If you’re not sure which service you’re looking for, we can help. Our simple online questionnaire can instantly help to identify the services that may be right for you.
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