CAMHS Crisis and Intensive Home Treatment Team

Frequently asked questions
Home-Crisis and Intensive Home Treatment Team-Frequently asked questions

Frequently asked questions

Below you’ll find answers to the questions we get asked about the Crisis and Intensive Home Treatment Team service

Does my child need to give consent to access the Crisis Team?

Yes. The Crisis Team is a consent-based service and every case is looked at on an individual basis. We can offer support and advice to parents/carers of young people who are not wanting to consent to our involvement.

Will my child need to be seen alone when the Crisis Team assess them?

Your child will always be given the option to be seen alone. Some young people can find it difficult to speak openly about risks and what they are struggling with, as they may worry about how this will affect their parents/carers.

How long will my child be involved with CAMHS Crisis & Intensive Home Treatment?

Following a crisis assessment we work with young people for up to 72 hours, we then make decision about the next most appropriate service needed for your child. If a young person is referred to the intensive home treatment team, this support can be up to 12 weeks. Young people do not always need 12 weeks and cases are looked at individually to determine what support the young person is requiring.

Is my child going to be ok and safe, will they be taken into hospital?

The team will work closely with a young person and their family, to ensure that we review and reduce risks as far as possible. We will assess your child and plan the most suitable support. If a young person’s risk can not be managed safely in the community. We will work closely with our colleagues in psychiatry and the inpatient unit if we felt an admission may be needed to manage this risk. Most of our young people being supported by CAMHS Crisis and Intensive Home Treatment Service do not need to be admitted to an inpatient setting, and we work collaboratively with young people and their care givers to treat young people at home and follow the least restrictive practice.

Will my child be put onto medication when they are seen by CAMHS Crisis and Intensive Home Treatment Service?

Young people will not always be seen by a Psychiatrist if they are involved with the service or be prescribed medication. The teams will regularly discuss each case with a psychiatrist as part of our multi-disciplinary team meetings, and will discuss any plans regarding medication or treatment with the young person and parent/carer.

Will my child be taken into care?

When there is any concerns about a child’s welfare and safety within the home and it feels unsafe for the child, the practitioner involved will make what we call a safeguarding referral. This referral will be looked at by the safeguarding team and a decision will be made by social care about what they will need to do to ensure the child is safe. Any concerns will be discussed with the family to gain consent for the referral, if this will not place the child under further harm.

Will the team always come out to see my child when parents/carers ring for help?

When the team receive a call, they will first complete a triage to work out what your child's current need is. Not all phone calls will result in a visit, but we will assess each call on an individual basis.

What happens if my child doesn’t want to talk to anyone when I ring for help but is wanting the help?

Each case is looked at individually regarding age, circumstances and risk. Staff will try to actively engage with the young person to assess the situation and capacity at the time and will make the decision depending on this.

How can I keep my child safe in the meantime when I am wanting the help due to my child’s risks escalating at home?

Routes to safety are discussed with parents/carers including how they can keep their child safe whilst waiting for help. At times this could involve making the home as safe as possible, ringing the police and 999 services if risk is imminent. The Social Services Emergency Duty Team can also be contacted if families are needing more urgent social care support or advice about their situation.

Contact information

Address and locations

Please see individual pages for location information.

If you require crisis support please call NHS 111 option 2.

FEEDBACK

Leave feedback

Your feedback matters to us. We would love to hear about your experience of accessing our service. Leaving your feedback is quick and easy. Please select our service from the drop down list, using the code below:

Use Service code:

CA100 | CAMHS Intensive Home Treatement

CA999 | CAMHS Crisis Team

“ I really enjoyed the activities and how they are intertwined with the actual work for my mental health. It was an incredibly helpful and has left an important lasting effect on me. ”

“ Friendly polite staff, they listen act and made my child feel very supported and heard and feel like they are getting the help they need that will get them back to a healthy mental state, with ways of coping and communicating with family. ”

“ It's nice knowing that this place is here if I need a place to stay and be away from everything. ”

“ I felt confident to open up. ”

“ It was a good distraction. ”

“ The people I spoke to were very polite and they had very calming voices which put my mind at ease. They also recommended good techniques to help me calm down.

”

“ The Crisis team provided flexible and comprehensive support for my child and myself following suicide attempt. Good to be able to call at any time of night or day if need be. Team was very sensitive and professional, huge help at a difficult time. ”

“ The staff were fantastic and were excellent in understanding my child's issues. They gave great advice and listened and understood even when we waffled on. ”

CAMHS Resources & Support

The ARC FRAMEWORK

As part of CAMHS journey to trauma-informed care, we use the ARC framework to think how to support children, young people and their families. ARC stands for Attachment, Regulation and Competency.

Find out more

Thriving

CAMHS is a name we give to many different specialist services, that include Core CAMHS, Eating Disorder Service, Looked After Children Service, Early Intervention, Acute CAMHS, Inspire (Inpatient) and the Neurodiversity Service.

Find out more

Explore our other services

Inspire Children’s Inpatient Unit

Inspire is an nine bed CAMHS General Adolescent Unit (GAU) supporting young people aged 13 -17, with severe and acute mental health needs, including eating disorders that cannot be managed within the community.

Hull & East Riding Community Core CAMHS

Our Children and Adolescent Mental Health Service supports children and young people aged up to 18 years, who are experiencing significant emotional or mental health difficulties.

Contact Point

We are a team of experienced mental health and learning disability practitioners who provide a single point of access for emotional and mental health referrals.

CAMHS Eating Disorder Service

We are a team of health professionals that specialise in the assessment, intervention, and support of young people aged up to age 18, and their families, with a suspected or confirmed eating disorder.

HOW WE WORK

We aim to be trauma-informed in our care and support with you, making sure that important people, families and young people are all involved in helping you thrive.

How We Work

HELP! I'M IN CRISIS

For those who have thoughts and urges to hurt themselves or others and need crisis help.

Get Crisis Support