Intensive Support Team (IST)

Resources

Resources

Useful resources from our Intensive Support Team service

If you have concerns about somebody’s behaviour and are considering making a referral, you might find it useful to use ABC charts and behaviour charts. These charts will help us to notice any patterns or triggers to the behaviours.
If you have concerns about somebody’s sleep, consider using the sleep diary. This will help us see how much of a problem this is. 
If you have concerns about somebody’s diet or fluid intake, consider using the food and fluid chart to help us to monitor this.

Useful numbers and contact information

Mental Health Crisis Intervention Team- 0800 138 0990

SHOUT texting service- 85258

Samaritans- 116 123

Modern Slavery and Exploitation Helpline 08000 121 700

Domestic Abuse or Violence
(Hull resident) Domestic Abuse Partnership 01482 318759

(East resident) Domestic Violence & Abuse Partnership 01482 396330

(Immediate risk) Police 999

National Debt Helpline 0808 808 400, or visit your local Citizen’s Advice Bureau

Renew (Hull) 01482 620013

East Riding Partnership (East Riding) 01482 344690

Contact information

Address and locations

Townend Court
Block B
298 Cottingham Road
Hull
HU6 8QR

Please see our ‘Locations’ page for more information.

Opening times: Monday to Sunday (including Bank Holidays) 08:00 to 20:15 every day

Phone Numbers

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Explore our other services

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Townend Court Inpatient Unit

We are an inpatient unit for people with a learning disability with additional mental health needs, whose needs cannot be managed within the community.

Learning Disability Services

Our learning disability services offer specialist health support for people with a learning disability whose needs cannot be met through mainstream services.

Hear from our service users

"When I’m in crisis, I always know IST will be at the end of the phone."